Creating a booking from the Schedule

To create a booking from the schedule:

  1. Open the schedule from the Role Centre, and then choose the relevant day for the booking in the Start Date field. Press the Tab key.

  2. For a Technician, find the technician’s name to allocate for on the left side and the time to allocate at the top. To begin the allocation, click on the row from the start time. Drag up to the time you want the allocation to finish without releasing the mouse.
  3. Select the Allocation Type from the pop-up menu, which can be a warranty job, an existing Jobsheet or a standard event. Click OK.

  4. For other resources, such as MOT Bay, choose the Allocation Type after creating the allocation by dragging along the row. Enter the Vehicle Registration No. and press the Tab key.
  5. If the vehicle is in the system, you will be notified that it is linked with a customer, and you will be able to apply allocation to the customer.

  6. If the vehicle is not in the system, the system will find it using the VRM, and you will now need to provide the customer information in the Customer field. If the customer is already in the system, you can choose from the list; or else, create a new Customer card by clicking on New at the bottom left of the list.

  7. Add any information that the customer has given in the Comments FastTab about the job on the vehicle. The top line is the line the technician will see prior to to opening the job card, add the most relevant information in this line. Close the open page.

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See Also

Video: How to schedule a booking in Garage Hive
Understanding the Schedule