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Common Xero Errors.

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Getting started
What's New Minimum Requirements Garage Hive Training Modules - Beginners Videos of Common Tasks Setting Up Devices Go Live Setup
Power BI Reporting
What is Power BI? Setting Your Labour Rate Installing The App Refreshing Your Data Updating Your Power BI App Updating Your Power BI Credentials
Setting Up Garage Hive
Managing user's Create a Labour Card Create an External Service Create an Item Card Create a Customer Card Create a Vendor Card Checklists Importing/Exporting Checklists Setting up the TCard System Creating Service Packages Creating Service Package Conditions Setting up Primary Makes and Models Setting up Reminders Setting Up Devices Setting Up eCom Payment Gateway Customer Self Check-in My Notifications Creating Pool jobs
Sales
Create a Booking Create a Jobsheet Scheduling Work Taking a Payment and Posting a Jobsheet Take Payment (Preview) for posted sales documents Taking a deposit against a customer account How to Group Item Lines on a Jobsheet and Invoice Correcting an Incorrect Payment Create a Return Jobsheet Create an Estimate Posted & Archived Documents Update an External Document Number of a Posted Sales Invoice Removing Posting Restrictions
Purchasing
Create a Purchase Order Create a Purchase Invoice Correct or Cancel a Purchase Invoice Combine Receipts on a Single Invoice Create an External Service Process Purchase Returns Posted Documents Archived Documents Removing Posting Restrictions
Inventory
Create New Items Create Item Card Templates Create a Placeholder Item Card How to setup Non Inventory Items How to View Item History from a Document Setting Up Requisition Worksheet for Re-ordering Items How to carry out Stock Adjustments How to set retail prices, margins & markups How to create item Price/Discount groups and update items
Workshop Operations
Vehicle Inspections Vehicle Health Checks Vehicle Health Checks - Deferred Work Reminders Internal Jobsheets Vehicle Card Contents
Technicians Operations
Device Users Easy Clocking Vehicle Inspections Terminal Vehicle Card Contents Setting Up Devices
General Functionality
How to Group Document Lines How to Use the Schedule How To View Service History How to Export Customer and Vehicle Information How to Filter Lists Add Comments to Cards and Documents Copy Documents
End of Day Process
End of Day report Creating End of Day Customer Payments/Till Report Work in Progress Summary Report Items to Return Time Registration Entries
Payments
Posted Documents Archived Documents
Surveys
Setting Up Customer Surveys Confirming Surveys are Sent Reviewing Your Customer Surveys Sending Review Requests on Completed Survey Entries
Online Booking
Intro Setup Branches Holidays Service Packages Time Grids Service Workgroups and Service Hours Resources Resource Groups Sets Testing
Finance & Accountancy
External Accountancy Xero Integration Xero Integration Errors
Payment is applied to more than one document Payments can only be made against Authorised documents Payment amount exceeds the amount outstanding on this document. Invoice not of valid status for modification This document cannot be edited as it has a payment or credit note allocated to it. Account could not be found. Email address must be valid. Another contact has this contact number. Please enter a different contact number. This Payment is not applied.
Cash Receipt Journals Registering Customer Payments How to Print Statements How to Contra Payments How to Email Statements How to Apply Payments to Unpaid Sales Documents How to Use Service Recharge for Internal Charging How to reconcile customer payments manually Use Automatic Application to Reconcile Payments Setting Up Text-to-Account Mapping for Recurring Payments How to create new Bank Accounts Accountancy Routines
Trial Documentation
Trial Quick Start Guide Welcome to Your Role Centre Creating Your First Booking Adding Items and Labour to a Jobsheet Creating a Purchase Order Processing a Purchase Order/Invoice Viewing Items to Return Creating a Purchase Return Order Processing a Vehicle Arriving Processing a Jobsheet to Invoice Creating an Estimate Processing a Vehicle Inspection Estimate
FAQS
Common Error Messages Videos of Common Tasks Frequently Asked Questions Exports from your old GMS

Below is a list of common errors found after exporting to Xero.

Click on them to open the relevant document. -

Payment is applied to more than one document.
Payments can only be made against Authorised documents Payment amount exceeds the amount outstanding on this document.
Invoice not of valid status for modification This document cannot be edited as it has a payment or credit note allocated to it.
Account could not be found.
Email address must be valid.
Another contact has this contact number. Please enter a different contact number.
This Payment is not applied.

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