Online Documents Introduction

The online documents feature in Garage Hive allows a garage owner to communicate with customers in real time and receive quick feedback on jobs that need to be done. The garage owner creates a report to share with customers via a link generated by the system. The link is sent to the customer via email or SMS, and they can open it on whatever device they are using.

The following articles are available to help you better understand the feature:

To learn how to See this article
Group Document Lines Grouping document lines
Set up online documents in the system Setting up online documents
Preview and publish online documents in the system Previewing and publishing online documents
Add and manage media in Garage Hive Adding and Managing Media in Garage Hive
Use online documents in estimates, checklists and vehicle inspection estimates Using online documents in estimates, checklists and vehicle inspection estimates
See the customer’s actions from the sent online document What Happens When a Customer Acts on a Sent Online Document?


Note:

This feature is available in Checklists, Estimates, Vehicle Inspection Estimates, and Jobsheets.