Table of Contents

Customer Surveys

In Garage Hive, customer surveys are questions sent to customers after they visit your business and have work done on their vehicle. They are sent out following the posting of the customer’s jobsheets. The following articles will help you better understand customer surveys:

To learn how to	See this article
Set-up Customer Surveys	Setting up Customer Surveys
Confirm Customer Surveys are Sent	Confirming Surveys are Sent
Send Customer Surveys from Posted Jobsheets	How to Send Customer Surveys from Posted Jobsheets
Review Customer Surveys	Reviewing your Customer Surveys
Send Review Requests on Completed Surveys	Sending Review Requests on Completed Survey Entries
Adding External Review Follow-up on Customer Surveys	Adding External Review Follow-up on Customer Surveys