How to Send Customer Surveys from a Posted Jobsheet
Customer surveys are usually sent when a Jobsheet is posted, but Garage Hive allows for flexibility to send them later from the posted Jobsheet if needed. Here is how:
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Select Posted & Archived Documents from the Role Centre navigation menu, then click on Posted Jobsheets to view a list of all posted Jobsheets.
- Choose the Posted Jobsheet from which you want to send the Customer Survey and click on it to open it.
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Select Actions from the menu bar (if not visible, click More Options) and then Send Customer Survey.
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Select Survey as the Customer Notification Code and Yes for all in the Send Duplicates field on the Create Customer Survey page. Click OK.
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The customer survey will be sent.
