How to set up service package conditions in Garage Hive

Service package conditions allow you to filter package versions by a set of criteria; they are filtered in documents and online if you have the online booking module.


Currently, you can set the following conditions for service package versions:

  • Make
  • Model
  • Vehicle Type
  • Fuel Type
  • Customer Category
  • Transmission
  • Engine Model Code
  • Primary Make
  • Primary Model

To set the conditions for a service package

  1. Select Catalogues from the navigation menu in the role centre and then Service Packages.

  2. Choose the service package you want to give conditions and scroll down to the Versions sub-page. Click on Manage and select Conditions.

  3. You can add various conditions to the SP Version Conditions page. In this case, we’ll use Primary Make, Primary Model, Fuel Type, and Customer Category. Click on the first cell in the Type column and add these conditions.

  4. Take note of the exclude check box on the right; sometimes, it’s better to exclude an option rather than include all variants. A good example is excluding diesel, diesel/electric, and electric, which would result in a petrol version, as there are many more petrol and petrol/hybrids to list.

  5. The Location condition, Production Year range, and Engine Capacity range are defined on the version lines.


See Also

Video: Service Package conditions
Setting up service packages
Setting up service packages for online booking
Setting up primary makes and models
Automatically adding Service Packages in documents