Setting Up Online Booking - Resources

Setting up the resources for online booking, helps in adding the time slots for the resources when they are available, ensuring that they are booked depending on their availability. Here is how to set the resources.

In the Online Booking Setup page:

  1. From the menu bar, choose Related, followed by Resources.
  2. Open each Resource that is part of the Resource Groups you created previously (MOT, all techs, etc).

  3. Choose Related from the Resource Card’s menu bar, then Resource and Time Grids. In this section, enter the time slots for which you want that resource to be available for booking. For example, the MOT resource would normally be set to 45 minutes or one hour because the labour in the service package for MOTs is 0.75 or 1.0 depending on your setup.

  4. If a resource only has a 1-hour time grid and someone tries to book an MOT at 0.75 and a service at 1.5 hours, the total amount of time required exceeds the time grid. As a result, all of the time grids for Service, General Resources, and so on are typically assigned 1, 2, 3, 4, and 8 hours.

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